VFS Global appoints Aditya Arora as Chief Operating Officer

Aditya will be responsible for managing the company’s global operations, focusing especially on developing greater efficiencies and synergies across all its services and products for applicants and client governments.
He will be responsible for the transformation of systems and processes through increased technology leverage. He will report to Zubin Karkaria, Founder and Chief Executive Officer of VFS Global, and play a role in the overall strategic direction of the company as a member of VFS Global’s Executive Board.
In a career spanning over 26 years, Aditya spent over two decades in the outsourcing industry. He has set up several large businesses with cross-cultural teams, across multiple verticals, bringing in strong deployment practices and an agile leadership in business development and planning, transformational practices, operational excellence, change, and risk management including governance and regulatory compliances.
Speaking on his appointment, Zubin Karkaria, Founder & Chief Executive Officer of VFS Global, said, “I am delighted to have Aditya join us in this exciting growth-focussed phase as we continue enhancing our services and operations through investments in innovation, technology and human capital development and remain committed to business excellence overall. Given his robust experience and leadership skills, I am confident Aditya will play a pivotal role in our transformation journey forward.”
While taking the new responsibilities, Aditya said, “VFS Global is a shining example of how a visionary idea can be translated into a global enterprise through strong customer orientation, service innovation, and dedication to business excellence. I am excited to work with this outstanding team to build upon this legacy and shape its new growth phase.”
Before joining VFS Global, he was the CEO of Teleperformance – India where he led a 75,000+ member workforce and managed one of the most profitable businesses from the Teleperformance group. Prior to this, Aditya worked with Bank of America, CitiFinancial and Genpact.
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