In a significant stepping up of the city’s fight to control the virus, the Hong Kong Tourism Board (HKTB) launched a standardised hygiene protocol in partnership with the Hong Kong Quality Assurance Agency (HKQAA).
The protocol aims to provide a unified set of guidelines on hygiene and anti-epidemic measures for tourism-related industries that customers and visitors can easily recognise and understand to better prepare Hong Kong for the resumption of inbound travel.
Dr YK Pang, Chairman of the HKTB, said, “The COVID-19 pandemic has brought a new normal to the tourism landscape, and public health and safety have become a priority for visitors. Many international travel and tourism organisations have already put in place hygiene and anti-epidemic guidelines, and standardising hygiene measures for each sector can spread to visitors the message that different sectors across Hong Kong value their commitment to hygiene and safety.
The protocol will cover shopping malls, hotels, restaurants, retail stores, coach companies, tourism attractions, travel agencies, and more. Participating businesses and outlets are required to comply with a series of hygiene and anti-epidemic measures (see appendix). After passing the assessment, details of the businesses and outlets will be uploaded to a dedicated website of the HKQAA.
Ir C S Ho, Chairman of the HKQAA, said, “During the development of the standardised protocol, the HKQAA referred to the guidelines by the Centre for Health Protection and the Food and Environmental Hygiene Department. We aim to promote best practices for hygiene and anti-epidemic measures across tourism-related sectors and acknowledge their efforts in combating the pandemic through professional and impartial third-party verification, thus restoring public confidence in out-of-home consumption and travel.”
