New Delhi: Amadeus introduced the ‘Airport Common Use Service’ (ACUS) to key stakeholders in the Indian aviation industry at India’s first Common Use Roundtable, an event hosted by Amadeus and Bird Group.
Fast and easy to implement, with ACUS and an internet connection (e.g. Wi-Fi, 3G or 4G mobile telecommunications), passenger processing services can be easily extended to include off-airport locations such as hotels, exhibitions, convention centers, train stations and cruise liners.
ACUS can be used on any device including laptops and relocatable devices. The adoption of ACUS will allow airports to eliminate costly on-site systems, lowering their operational expenses and minimizing their environmental impact.
Airlines will also be able to reduce costs owing to centralized connectivity to airports and simplified passenger processing with offering new-generation, multiple choice, enhanced check-in services to its passengers.
Sarah Samuel, Head of Airport IT, Asia Pacific of Amadeus said: “The rapid growth of passengers traveling in India means airports are under a lot pressure. Now more than ever, they need to think differently to provide the service expected by consumers.”
“The airport industry has advanced tremendously from the days of dedicated airline check-in desks towards a much more flexible and shared environment. Globally, we are now seeing airports ready to embrace change in order to maximise commercial and operational performance,” she added.
Rajesh Suri, EVP, Business Development, Bird Group shared “Airports and airlines around the world are looking at how new technologies and solutions can improve passenger experience and
operations throughout the airport. It is indeed a milestone moment for us as we demonstrate our commitment to offer best-in-class solutions to our business partners across the Indian subcontinent”.
