Cheval Collection has continued to operate throughout the current crisis (COVID-19) and has adapted procedures in line with government and health authority advice to maintain the highest level of cleanliness and hygiene, whilst offering the best service.
Cheval Collection is fully opened and continuing operations at its Residences in London and in Edinburgh. The luxury brand remains as flexible as it can be for new bookings, and its reservations team is available to talk to its guests and partners through any requirements.
George Westwell, CEO Cheval Collection, says: ‘We are focusing on the customer, ensuring their safety and putting their mind at ease with flexibility and our thorough hygiene standards. We will continue to do so even after restrictions have been lifted. We have significant precautionary measures in place, in light of COVID-19, and our reservations department is also available to discuss bespoke requests with all current and future guests.’
To prevent the spread of the COVID-19 virus, Cheval Collection has put in place a set of procedures and standards at its Residences to limit the chance of exposure both for team members as well as valued guests and clients.
Cheval has increased health and safety precautionary measures in its Residences and offices including increasing the frequency of cleaning so that public fixtures like door handles and lift switches are regularly sanitised. Apartments will be appropriately sealed to signify the rigorous apartment sanitisation process is complete.
Cheval Collection has also introduced hand sanitisers throughout its properties including on reception for guests, in apartment welcome packs, in bathrooms and in offices. Hand sanitisers are now also available by keypad entry systems for staff.
Cheval Collection, is the luxury hospitality company with a beautiful collection of serviced apartment residences, townhouses and modern penthouses, across London. Cheval Residences offers more than just a home and makes life blissfully easy for guests.
One can indulge in the city’s cosmopolitan culture, from chic districts and quirky apartments, in some of London’s most prestigious neighbourhoods or just enjoy the serenity of iconic views and world-famous parks, from their own stately Residence.
